Responsible Gaming
Introduction
At Jackpot City, we believe that online gaming should be an entertaining activity, not a way to earn money or solve financial problems. While we strive to provide an enjoyable experience, it's important to recognize that gambling always carries the risk of loss. Please play responsibly and within your means.
Age Verification
Online gambling in Canada is restricted to individuals who are 18 years of age or older (or the legal age of majority in your province/territory). By accessing our services through Jackpot City, you confirm that you meet this legal requirement. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you experience any of the following behaviors, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding your gambling activities from family, friends, or loved ones
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts to feel the same excitement
- Repeatedly trying to cut back or quit gambling without success
- Neglecting work, school, family, or personal relationships due to gambling
- Borrowing money or going into debt to fund gambling
- Lying about the amount of time or money spent gambling
- Using gambling to escape problems or negative emotions
Self-Help Tools
Jackpot City and our partner operators provide responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a session or time period
- Reality Checks: Receive pop-up reminders during your gaming session showing how long you've been playing and how much you've wagered
- Time Limits: Set automatic session timeouts to prevent extended play periods
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and our services
We encourage you to use these tools proactively as part of responsible gaming practices.
Support Organizations in Canada and Beyond
If you believe you have a problem with gambling or need support, please reach out to one of these trusted organizations:
Canada
- Responsible Gambling Council — www.responsiblegambling.org
- Gamblers Anonymous Canada — Peer support groups available nationwide
- Problem Gambling Institute of Ontario — Support and resources for Ontario residents
United States
- National Council on Problem Gambling — www.ncpgambling.org | 1-800-522-4700
United Kingdom
- GamCare — www.gamcare.org.uk
- GamStop — www.gamstop.co.uk (National self-exclusion scheme)
Australia
- Gambling Help Online — www.gamblinghelponline.org.au
Get Help Today
If you or someone you know is struggling with problem gambling, please don't hesitate to seek help. Support is available 24/7, and reaching out is a sign of strength, not weakness. Treatment and recovery are possible with the right support.
Remember: You are not alone. Help is available.